Ana Cruz joined Pure Speed Lightwave in 2015 as Operations Coordinator. She was elevated in 2017 to Operations Administration Supervisor. Within this role, Ms. Cruz was tasked with the successful launch and implementation of the LITE OSS, including work order system pre-development. Additionally, Ms. Cruz was a critical member of the operations team for Houston ISD and Fort Bend ISD to bring those projects to completion.
With over 13 years of experience in telecommunications, Ms. Cruz has used her specialized skill set and vast knowledge to assist several school district dark fiber WAN projects, providing cost estimates and analysis, scheduling, and overseeing project management and operational work. Ms. Cruz also assisted in the training and implementation of PS Lightwave proprietary LITE software.
As of May 2021, Ms. Cruz was elevated to Director of Internal Operations. In her current role, she is responsible for maintaining customer expectations by the project management team in all project phases, including project timelines and project budgets. Ms. Cruz completed her B.A.A.S. in Information Systems in 2021 and her M.B.A. in 2023 from the University of Houston – Victoria.