Termination of Services Survey
, we’d love to hear how you feel after connecting with PS Lightwave. You can help by completing this short one page survey.
Which of the following words would you use to describe the reason for termination?
Company Relocation
Performance
Project Completed
Switched to Competitor
Downsizing Company
No Longer in Business
Do you mind sharing which company you switched to?
Do you mind sharing what about our performance made you choose to cancel?
Compared to our competitors, is our service quality better, worse, or about the same?
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Much Worse
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Much Better
How likely are you to recommend PS Lightwave?
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Not at all
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Extremely likely
How satisfied were you with your PS Lightwave Technical Support?
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Terrible
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Fantastic
How satisfied were you with your PS Lightwave Billing Support?
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Terrible
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Fantastic
What did we do well? What could we have done better?
firstname
lastname
email
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