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Government & Education Sales & Relations Liaison

Reports To:

Vice President of Government and Education Sales

Job Purpose:

Provide high-level administrative, conducting research, preparing statistical reports, RFP response preparation and submission, handling information requests, and performing clerical functions such as correspondence, receiving visitors, arranging conference calls, and scheduling meetings. Acts with little supervision, anticipating needs while managing the day to day workflow and prioritizing events. Support and promote the goals, values, culture, and needs of the company and the Division.

Duties and Responsibilities

Five Key Roles:
  • Researching Government and Education postings for Sales Opportunities
  • Assist in preparation of Government and Education proposal responses including proposal scope of work, all required forms and assisting with quotes and proposal pricing.
  • Researching historical and current Government and Education Telecommunications spend/pricing
  • Cooperative Purchasing agreements (GSA, TIPS, CHOICE PARTNERs, etc.) and CRM support for Division
  • Task tracking and calendar administration for Division
Other Duties and Responsibilities:
  • Attend meetings to record minutes and follow-up with action items to team.
  • Research and recommend government sales opportunity conferences, vendor shows and events.
  • Research and identify new Government and Education leads and prospects aligned with Sales Strategy in order to obtain Division goals.
  • Schedule and manage meetings including conference room set-up, catering and visitor management for Division.
  • Creation of service orders, reports, memos, letters, and other documents, using Office Word, spreadsheet, or presentation software including Power Point.
  • Generate various sales reports for Division.
  • Generate and order marketing and sales materials to assist with customer retention and growth.
  • Provide continuance process improvement suggestions.
  • Track Customer contract renewal dates and assist in the renewal process.
  • Fill in as back-up support to the Enterprise Sales group as needed.
  • Other Duties as assigned
Key Competencies:
  • Communication (written and verbal)
  • Researching
  • Organization and Detailed Oriented
  • Problem Solving
  • Must be intermediate to advanced in all Office applications (Strong emphasis in MS Word, Excel, and Power Point)
  • Self-motivated and driven to succeed.
  • An organized, systematic, and deliberate approach to handling tasks and issues.
  • A great attitude, a team player, and the ability to be assertive.
  • Must be able to read, write and speak English.
  • Extremely strong written and verbal communication skills.
  • An aptitude for technology, details, organization, and technical products.
  • CRM, Adobe and DocuSign software knowledge a plus.